Our Services
Personalized care and support for every stage of the journey—wherever you call home.
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Home Health
Skilled care and therapy, right at home.
Our licensed nurses and therapists provide personalized care to help you recover, manage your health and maintain your independence.
Skilled Nursing
Wound care • Medication education • Chronic disease management • IV management • Injections • Catheter and drainage care
Rehabilitative Therapy
Physical therapy • Occupational therapy • Speech therapy • Lymphedema therapy
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Home Care
Everyday support. Greater independence.
Our home care aides provide compassionate, hands-on support so you or someone you love can remain safe, comfortable and independent at home.
Personal Care & Support
Bathing & dressing • Meal preparation • Light housekeeping & laundry • Transportation • Medication support • Customized care planning
Hospice
Comfort and dignity, wherever you call home.
Our hospice team provides personalized care for individuals with serious illness while offering guidance and support to the people who love them.
Hospice Care & Support
Individualized care plans • Interdisciplinary care team • 24/7 support • Emotional & grief support
Become a Hospice Volunteer
Share Your Time. Make a Difference.
Our volunteers provide companionship, comfort and meaningful support to patients and families during one of life’s most important times. No medical experience is needed—just a compassionate heart and a willingness to be there.
Have questions about volunteering?
Susan Jacobs, CDP | Hospice Volunteer Coordinator
540-443-3803 | sjacobs@warmhearth.org
Online:
Select Hospice from the dropdown menu.
How to Direct Donations
By Mail:
Warm Hearth Foundation
Warm Hearth at Home Hospice Memorial Gift
2387 Warm Hearth Drive
Blacksburg, VA 24060
(Please include “Hospice” in the memo line.)
Honor A Loved One With Your Gift
Many families choose to honor their loved one by designating Warm Hearth at Home Hospice as the recipient of memorial gifts, a meaningful way to continue their legacy of compassion. These donations help ensure other families in our community receive comfort, dignity, and support during life’s most tender moments. Donors receive an acknowledgment of their gift, and families may be notified (including gift amounts, if requested) by mail or email.
For questions about memorial giving, please call 540-443-3406.
All donor information is kept strictly confidential and is never sold or shared.
Memorial Gifts
A memorial gift to Hospice honors the memory of someone who touched your life in a special way. Often, families specify "memorials to Hospice in lieu of flowers" in funeral notices as a way to honor loved ones at the time of death. Many people make annual memorial contributions to commemorate the birthday or anniversary of a loved one. Your gift will be acknowledged to family members or anyone else you choose.
In Honor Of Gifts
You can support Hospice and at the same time express your love and respect for a living family member, friend, co-worker, or other individual. We have also received donations in honor of Hospice staff members and volunteers. Such a contribution is a thoughtful way to observe someone's birthday or anniversary in lieu of, or in addition to, a gift. The person honored by your contribution will receive a special acknowledgement.
Planned & Estate Gifts
A planned gift is any contribution that is arranged or provided for during the giver's lifetime, but may not actually be received in its entirety by Hospice until after the donor's death. A planned gift is often made through a will, but can also be made in other ways, through life insurance or a trust, for example. Planned gifts may be in the form of cash, real estate, stocks or other resources. Planned giving provides you the opportunity to make a major gift to Hospice without sacrificing spendable income.
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The Warm Hearth Difference
Warm Hearth Village has been part of the New River Valley community since 1974. Founded by Wybe and Marietje Kroontje, Dutch immigrants inspired to give back to the country they called home, our nonprofit mission has always focused on enriching the lives of older adults from all walks of life.
Warm Hearth at Home carries that mission forward by delivering trusted, compassionate care wherever you live.
We know that choosing care at home is a big decision. That’s why we work hard to maintain high standards you can count on.
Warm Hearth at Home holds an average rating of 4.33 out of 5 stars in CMS's public Care Compare ratings.
This means you can feel confident that your care meets strong clinical standards—while still being delivered with a personal touch.
Questions and concerns don’t stick to business hours—so neither do we. Our team is available 24/7, including weekends and holidays, to offer support, guidance, and peace of mind.
Even after hours, help is just a phone call away.
We believe the best care starts with listening. That’s why we take the time to get to know you, understand your goals, and work with your providers and loved ones to create a care plan that’s right for you.
We also offer tailored programs to address specific health needs, such as:
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Chronic disease management (COPD, heart failure, diabetes)
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Fall prevention and recovery
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Hospice care designed for individuals with dementia, veterans, and more
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Our team includes nurses, therapists, home aides, social workers, chaplains, and volunteers who are not only trained and experienced—but deeply committed to the people they serve.
Over time, we build real relationships. It’s not uncommon for patients to say their care team feels like family—and that’s exactly what we strive for.
Carol M.,
Daughter of Patient
“From the moment we connected with Warm Hearth at Home, I felt an incredible sense of peace. Every person who came into our home—nurses, aides, therapists—treated my mother with such respect and tenderness. They didn’t just care for her physical needs, they saw her as a person. They asked about her stories, laughed with her, and brought so much light into a difficult time. I will never forget their kindness.”
Jim R.,
Home Health Patient
“After my hip surgery, I didn’t know how I was going to manage at home alone. But from day one, the team from Warm Hearth at Home made me feel safe, capable, and encouraged. My physical therapist helped me walk again, and my nurse always made sure I understood my medications and felt confident managing things. I’m not sure where I’d be without their care—and their patience.”
Barbara L., Spouse and Caregiver
“My husband has Parkinson’s, and caring for him at home had become overwhelming—physically and emotionally. I didn’t know where to turn until someone recommended Warm Hearth at Home. Their caregivers were a godsend. They helped with bathing, dressing, even light housekeeping, but more than that, they gave me time to breathe. They treated both of us with compassion and dignity. For the first time in a long time, I felt like we weren’t alone.”
In Their Own Words
See what families and patients are saying about their care with Warm Hearth at Home.
What You Need To Know
Home Health is clinical, skilled care provided by licensed professionals (like nurses and therapists) and typically requires a doctor’s order. It includes things like medication management, wound care, and physical therapy.
Home Care is non-medical, supportive care provided by aides. It helps with activities of daily living such as bathing, grooming, meal preparation, light housekeeping, and companionship.
Hospice care is compassionate end-of-life support for individuals with a life-limiting illness when curative treatment is no longer effective. It focuses on comfort, dignity, and emotional support for both the patient and their loved ones. Services may include pain and symptom management, spiritual care, bereavement support, and caregiver guidance.
Our services are typically covered by:
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Medicare and Medicare Advantage Plans
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Medicaid (for qualified individuals)
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Private insurance (depending on plan benefits)
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Private pay (in rare cases where services are requested without a referral or qualifying medical need)
We’re happy to verify your benefits and walk you through your options.
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For home health and hospice, yes—a physician’s referral is required. For personal care services, you may contact us directly to schedule an assessment and discuss your needs.
Simply give us a call or have your physician send a referral. Our team will schedule an in-home or phone assessment, talk through your goals, and develop a personalized plan of care based on your needs.
Our team processes referrals promptly, gathers any necessary information, and reaches out to eligible patients to begin services as quickly as possible.
How to Refer a Patient:
Choose the option that works best for you.
Online Referral Form:
Complete our secure online referral form to start the process quickly and easily.
Phone Referral:
Call us directly at 540.443.3428 to refer a patient or discuss their needs.
Fax Referral:
Fax the completed referral form and relevant documents to 540.443.3812.
We are here to support you — and your patients — every step of the way!
Get in Touch!
100 Arbor Drive, Suite 108
Christiansburg, VA 24073
P: 540.443.3428
F: 540.443.3812
Our Hours
Monday - Friday: 8am to 5pm